Enid Holcomb, Pennsylvania’s outstanding CSR of the Year

Enid Holcomb

Enid Holcomb

Bush Insurance and the IA&B (Insurance Agents & Brokers Association of Pennsylvania) congratulates member agent Enid Holcomb on winning the state award as the “Outstanding Customer Service Representative” in Pennsylvania.

Enid Holcomb, CISR, entered the insurance industry as many people do – by chance. Her high school business teacher’s husband worked at a local agency, where the owner was looking for help, Holcomb went to the interview, full of nerves and with no insurance knowledge, and was hired on the spot.

A born people person, Holcomb cites helping people as the best part of her job. And that shows when she’s asked to provide advice for new CSR’s just entering the field.

“Do whatever you can to help the customer,” she offers. “They usually have no idea what insurance is and often come to you in a bad way” That philosophy has served her – and her customers – well through the years and, most recently, led to her award as the state’s Outstanding CSR of the Year.

Gregg Gordon, Dick Perry, and Gene Kozaczki the owners of Bush Insurance are proud of Enid’s achievement and know the customers she serves feel the same.